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S t e p h -
n - A n n i e 's A r t s |
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Ordering Information
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Cards
Prints
Mosaics |
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Payment
Method & Your Security
We use
PayPal to process your payment to ensure that your transactions are safe and
secure. |
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The information you provide to us when you
place an order, send us an email or call us will only be used to process
your order and respond to your requests. We may occasionally send
you a newsletter to let you know what's happening at Steph-n-Annie's
Arts. We will
not sell or exchange your personal information with any third
parties. If you would like to be placed on our mailing list,
please send us an email at
newsletter@steph-n-annie.com.
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Greeting cards, prints and
mosaics 12"x12" or smaller are shipped U.S. Mail. Other mosaic art and
larger orders may be shipped by alternate carrier. Most orders ship in
2-3 working
days, please allow 3-7
days for final delivery. NOTE: Large orders and
international orders may take longer.
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Fees
to US destinations |
Total Amount of order |
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$
up to $ 20.00 |
$ 3.99 |
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$ 20.01 to $
45.00 |
$ 8.99 |
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$ 45.01 to $100.00 |
$ 12.99 |
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$100.01
and greater |
$ 15.99 |
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SC orders add 6%
sales tax. |
Mosaics over 12"x12" |
see mosaic details |
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International orders: S & H fee is greater.
Check rates @ checkout. |
Check
rates @ checkout. |
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As we make effort to be environmentally
aware, we may use recycled boxes and packing material for packaging. We hope that you will
join us in the effort to reuse and recycle. |
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Special Orders |
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GREETING CARDS: Do you need invitations or announcements
and see an image you would like to use? We can print the
information you request on the card for an additional fee of $1.00/card
(Discount on larger orders.)
COMMISSIONS: Do you
have an idea for a mosaic or other design? We will gladly consider
your idea for a commissioned piece.
Interested in one of our images for
Branding?
Either write (moreinfo@steph-n-annie.com)
or leave us a message (864-569-4821)
and we'll get back to you to clarify any questions, on our part or
yours; to offer a quote; or to provide any information and assistance
you may need to ensure a satisfying shopping experience with Steph-n-Annie's
Arts. |
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Retailers |
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We offer special rates to retailers for
card orders in quantities of
40 or more. Please contact us with your request at
moreinfo@steph-n-annie.com.
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Return/Refund Policy |
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You
must contact us within 7 days from date of
delivery to make arrangements** for replacement or refund should there be a problem with
your order. If your order of reproduced artwork is
received damaged, reproduced pieces will be replaced. Please note
that purchases of original artwork are not refundable,
however, if your original artwork is damaged in
shipping, notify us of the damage within 7 days
for information on repair, exchange or refund.
Damaged merchandise must be returned to Steph-n-Annie’s
Arts for repair, exchange or refund. In the event of
refund, a credit will be made to your credit card
through PayPal once the artwork is received by Steph-n-Annie's
Arts. Shipping charges are not refundable.
No
refunds will be issued for original artwork that is
damaged due to mishandling after delivery. ** To make arrangements to return an item, contact us by
phone (864-569-4821)
or email (customerservice@steph-n-annie.com)
and provide us with your name,
order number, item you want to return and the reason. You may want to insure
and/or track your return package. Unauthorized
returns may result in no replacement or refund. |
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mosaics |
Please note that although we make
every effort to display accurate, quality images of our
artwork, some colors & visual effects may display
differently on your computer screen than the actual physical
image. This may be due in part to the nature of the
medium used in the original artwork, such as reflective or
iridescent glass in mosaics or the settings on individual computers.
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mosaics |
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We use PayPal for your
peace of mind. |
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Text and Images Copyright
2008-2011 / Steph-n-Annie's Arts / Stephanie Gutzman / Ann ML
Johnson |
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